Frequently Asked Questions

Find answers to common questions about ASINERS

General Questions

What is ASINERS?
ASINERS is a comprehensive Amazon product analysis platform that provides real-time data, price tracking, and advanced research tools for Amazon sellers, arbitrage professionals, and e-commerce entrepreneurs. We collect and analyze data from 18 Amazon marketplaces worldwide to help you make informed business decisions.
How does ASINERS collect data?
ASINERS uses advanced web scraping technology to collect data in real-time from Amazon marketplaces. Our systems continuously monitor products, prices, seller information, and other key metrics to ensure you always have access to the most current data available.
Which Amazon marketplaces do you support?
We support 18 Amazon marketplaces: USA, United Kingdom, Germany, France, Japan, Canada, Australia, Italy, Spain, India, Mexico, Brazil, Netherlands, Sweden, Poland, Singapore, UAE, and Turkey. You can analyze products from any of these marketplaces with a single account.
Is there a free trial available?
Yes! We offer a 1-day free trial so you can test all premium features before committing to a subscription. No credit card is required to start your trial, and you can cancel anytime if you're not satisfied.

Pricing & Subscription

How much does ASINERS cost?
ASINERS offers three flexible subscription plans designed to meet the needs of every Amazon seller — whether you're just starting or managing a large operation. All plans include unlimited price and sales rank history, data from 18 Amazon marketplaces, CSV/Excel export, API access, advanced filtering, competition analysis tools, and 24/7 technical support.
Premium Plan — €19.99 / month
(Introductory price for the first month, normally €25) Perfect for individual sellers who need full access to all features on a monthly basis. Explore every tool without long-term commitment.
Business Plan — €124.99 / 6 months (Get 1 month free)
Ideal for growing businesses looking for a cost-effective solution. Enjoy full access while saving more compared to the monthly plan.
Enterprise Plan — €224.99 / 12 months (Get 3 months free)
Best choice for professional or high-volume Amazon sellers. Unlock maximum value with the lowest price per month and complete access to all advanced tools.
All plans allow you to test every
Can I cancel my subscription anytime?
Absolutely! You can cancel your subscription at any time from your account settings. There are no cancellation fees, and you'll continue to have access until the end of your current billing period.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods through our payment processor. All transactions are encrypted and secure.
Do you offer discounts for annual subscriptions?
Yes! Contact our sales team for information about annual subscription discounts and special offers for long-term commitments. We also offer volume discounts for teams and businesses.

Features & Usage

Can I track specific products?
Yes! You can create watchlists to track specific ASINs, set up price alerts, and monitor changes over time. Our system will notify you of significant price changes, stock availability, or other important updates.
How far back does price history data go?
Our price history data typically goes back up to 12 months, depending on when we started tracking a particular product. For popular products, you may see even more historical data available.
Can I export data to Excel or CSV?
Yes! Premium members can export data in various formats including CSV, XLSX (Excel), and JSON. You can export search results, price history, seller information, and more.
Is there an API available?
Yes! Premium subscribers have access to our RESTful API, which allows you to integrate ASINERS data into your own applications and workflows. Complete API documentation is available in your dashboard.
How many products can I analyze?
With a Premium subscription, there are no limits on the number of products you can analyze. You can search, track, and export data for as many ASINs as you need.

Technical Support

What kind of support do you offer?
We provide 24/7 technical support via email and live chat. Our support team is knowledgeable about all platform features and can help with technical issues, account questions, and general guidance. Premium members receive priority support.
Do you provide training or tutorials?
Yes! We offer comprehensive video tutorials, written guides, and step-by-step lessons to help you master ASINERS. Check out our Lessons page for all available resources.
What browsers are supported?
ASINERS works best on modern browsers including Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. We recommend using the latest version of your preferred browser for the best experience.
Can I use ASINERS on mobile devices?
Yes! ASINERS is fully responsive and works on smartphones and tablets. While some advanced features are optimized for desktop use, you can access all core functionality from any device.

Data & Privacy

Is my data secure?
Yes! We take data security very seriously. All data is encrypted in transit and at rest. We use industry-standard security practices and comply with GDPR and other data protection regulations.
Do you share my data with third parties?
No. We never sell or share your personal data or search history with third parties. Your account information and usage data are kept strictly confidential. For more details, please review our Privacy Policy.
How accurate is the data?
Our data is collected in real-time directly from Amazon marketplaces, ensuring high accuracy. We have verification systems in place to maintain data quality. However, prices and availability can change rapidly on Amazon, so we recommend verifying critical information before making major decisions.

Still Have Questions?

Our support team is here to help you 24/7